Usability testing refers to the evaluation of a product or service by testing it with actual users. Participants try to complete typical tasks while collecting important inforomation that support the identification of any usability problems and determine the participant's satisfaction with the product.
Like any other medical device development activity, usability testing requires resources and time. In the product development process, with sufficient planning, usability testing can shorten the overall development schedule by helping to guide the design in a successful direction and expose usability problems that might significantly affect the schedule if discovered too late.
Usability testing can also be done pre-product launch to understand customer responsiveness to the new product.
Before even starting to design the test protocol we ask our clients relevant information in order to establish: the test type, the key deliverables, the schedule and the participant type, number and geographical distribution.
The usability test is usually structured in
FIVE IMPORTANT PHASES: